Care At Home Manager

Full-Time Permanent 1 month ago

Employment Information

Full job description

 

EveryDay Care & Support, a Social Enterprise wholly owned by the Age UK North Tyneside Group, are looking to recruit a Care at Home Manager covering the Newcastle area.

The Salary range is: £30,408 - £33,149

Driving is essential for the role.

The successful candidate will line manage teams comprising of Area Coordinators, Team Leaders and PSA staff operating within the service, providing supervision and support in line with objectives and standards.

They will lead and motivate the staff team in meeting the personal care and support needs of customers in a way that promotes independence, respect and dignity of the individual.

They will also manage the performance of the team including financial, staff and service performance and work to achieve key performance indicators set each year.

If you are a vibrant, customer focused person with an enthusiastic approach and can instill character and commitment into the service and have a Level 5 qualification in the same discipline or same level qualification in a similar field, and you have excellent customer services skills and are confident in your communication, negotiation and problem solving skills and you think you are the right person for this role please apply via our website

The Age UK North Tyneside Group is part of the Disability Confident Scheme and are proud to carry the positive about disabled people symbol due to our commitments regarding recruitment, training, retention, consultation and disability awareness. We recruit the most suitable individuals for each vacancy regardless of sex, sexuality, race, religion, ethnicity, disability, gender, marital status, social or economic background or caring responsibilities.

Skills
Communication Teamwork Problem Solving Time Management Adaptability Attention to Detail Customer Service Leadership Organisation Skills Work Ethic Reliability Critical Thinking Decision Making Conflict Resolution Multitasking Data Analysis Scheduling Negotiation Skills Background Job Processing Incident Response Planning Fire Safety Awareness First Aid at Work Risk Assessment Health and Safety Compliance Patient Support Health and Safety Compliance Healthcare Assisting with Daily Living Care Planning Elderly Care Mental Health Support Behaviour Management Emotional Support Medication Administration Patient Record Keeping Medical Data Entry Appointment Scheduling Healthcare Patient Registration Patient Transfers Community Healthcare Support Care Home Support Safeguarding Children Care Quality Commission Standards GDPR in Healthcare Confidentiality in Healthcare Risk Assessment Healthcare Fire Safety Healthcare First Aid Healthcare Medical Equipment Handling Patient Communication Care Coordination Documentation Accuracy Healthcare Patient Care Patient Observation Hygiene Standards Mobility Assistance Learning Disability Support Clinical Documentation Medical Administration Home Care Visits Mental Health Care Safeguarding Adults Handling Customer Queries Efficiently Coordinating Between Departments Managing Workloads Under Pressure Working in Fast Paced Environments Handling Customer Complaints Professionally Building Long Term Client Relationships Managing Emails and Correspondence Scheduling Meetings and Appointments Handling Confidential Information Data Entry with High Accuracy Following Health and Safety Procedures on Site Maintaining Clean Work Areas Providing Compassionate Patient Care Supporting Vulnerable Individuals Maintaining Patient Dignity and Respect Working Night Shifts in Care Settings Working Flexible Shifts Conducting Interviews Managing Employee Records Supporting Staff Development Managing Multiple Projects Simultaneously Working Independently Without Supervision Working as Part of a Team Strong Attention to Detail in Tasks Flexible and Adaptable Worker Reliable and Punctual Employee Professional Communication Skills Organised and Efficient Worker
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